'Send a polite note the day after a cart is left', 'remind a day before the appointment', 'notify the team when this tag lands' — you set the rule once, Galaxy applies it every time. Your bulk announcements follow the same discipline: consented recipients only, measured and tracked.
16 step types
in the flow builder: send, ask, wait, branch on a condition, open a task…
Consent ledger
the single source for bulk sends: no consent, no message; 'stop' removes instantly
Preview first
for every campaign: how many people, exactly who — before anything is sent
flow builder
Flows are built visually: pick a starting event (new conversation, keyword, tag, cart abandonment, a scheduled time…), then connect the steps. No code, no technical skill — starting from a ready-made template and adapting it is usually enough.
Rich starting events
Conversation events, keywords, tags, schedules and cart abandonment — you choose what starts the flow.
Clear steps
Send a message, ask a question, wait, branch, open a task for the team — 16 step types.
Start from a template
Common flows come ready-made; you fill them with your own words.
campaigns
Announcing over WhatsApp, SMS and email is powerful but delicate. In Galaxy every campaign passes through the consent ledger: no consent, no message; nobody gets the same campaign twice; anyone who says 'stop' leaves the list that instant. Before sending you see the audience and the count.
Consented only
The consent ledger is the single source; campaigns reach only those who pass it.
No double sends
The same person never gets the same campaign twice; pace is measured.
Tracked results
Who received, who clicked — the campaign's report card in your panel.
You prepare and submit your WhatsApp announcement templates from the panel too — no separate tool.
timely words on your site
The chat box on your site doesn't just answer; it speaks up in place: as a visitor is about to leave, lingers at the cart, or stays long on a page. Your announcements can live on the site too — as a small banner, a hint, or a step-by-step tour.
Five moments
Exit intent, scrolling, time on page, idling and the cart — you choose the moment.
Announcement formats
A banner, a hint bubble, a guided tour or a checklist — the shape fits the message.
Measured and dismissible
Visitors can close it; the same message never stacks up.
Pause, edit or restart any flow at any moment.
No. The builder is visual: choose a starting event, connect steps. In your setup week we build your first flows together.
From the consent ledger: opt-ins and 'stop' requests are processed automatically. No bulk message ever goes without consent.
Sequenced messages stop on reply — automation never talks over a customer who has started a conversation.
Pause or edit the flow with one click; every flow's sends are on record.
We handle the setup in your first week; we build your first automations together.