E-commerce
Answer order, shipping and product questions 24/7; recover abandoned carts; unify every channel in one inbox.
WhatsApp · Incoming · Emma A.
Sample conversation
Hi, what's the status of my order #1082?
Hello! Your order shipped yesterday; your tracking number was just sent to you. Anything else I can help with?
Great, thank you!
Order status shared ✓ · Logged to CRM ✓
Operator load from repetitive order/shipping questions.
Abandoned carts and lost sales.
Scattered management across WhatsApp, Instagram and web.
istGalaxy connects to your Shopify catalog; the agent answers with citations and lifts revenue with cart recovery and proactive messages.
Shopify product/order sync
Cart recovery sequences
Omnichannel single inbox
Yes; connect your store and sync products and orders.