Wherever your customer writes from — phone, WhatsApp, Instagram, your website, email — they meet the same agent: same knowledge, same rules, same tone. When they switch channels, the conversation doesn't reset; it continues.
phone
It greets the caller with a natural voice, no hold music; books the appointment, keeps the record, and warm-transfers to your team when needed. Nothing after the handover is billed.
No dial menus
The customer explains; the agent understands. The 'press 1' era is over.
Transcript and summary
The record lands in your inbox; the outcome on the CRM card.
Whispered handover
Your agent hears who is calling and why, before the customer is bridged.
For the full story: the Voice Agent page.
It answers instantly on WhatsApp, shares documents and locations, books appointments. It follows the platform's messaging rules by itself; it never messages without consent, and drops anyone who says 'stop' immediately.
Your own official line
Your own number, set up from the panel as an official WhatsApp line.
Ad context included
A click-to-WhatsApp visitor is greeted knowing which ad brought them.
Permission-first campaigns
Bulk messages go only by the consent ledger; double-sends are blocked.
It replies to Instagram messages instantly and answers product questions from your catalog. It reaches commenters by DM under rules you set — interested followers become conversations.
Comment to conversation
Automatic DMs for the comments you choose — interest becomes a sales conversation.
Catalog answers
Product and stock questions are answered from the real catalog.
Same inbox
Instagram conversations live on your team's single screen too.
site chat
It greets visitors, answers with sources, accepts files, measures satisfaction. It speaks up politely as a visitor is about to leave or lingers at the cart — present at the exact moment a sale slips.
Timely, in place
Messages timed to the page, dwell time and behaviour.
Shows its sources
The page or document behind an answer is visible — trust by evidence.
Fits your brand
Colours, tone and greeting are yours; the box feels native to your site.
It answers email from your own domain (you@yourcompany.com); formatted, sourced and signed. The pile in your inbox becomes answered conversations.
Your own address
Replies go from your domain; you set it up yourself from the panel.
Worthy of email
Clean formatting, clear paragraphs, attachments where needed.
Backlog melting
Whatever is asked often gets answered with the same care, without delay.
more lines
The same agent speaks on Facebook Messenger, Telegram and SMS. Whichever channel a message arrives from, the conversation merges into one customer card.
Messenger
Messages to your page are answered instantly and by the rules.
Telegram
Your own bot, under your own name — set up from the panel.
SMS
Even a text message gets an answer; anyone who says 'stop' is removed at once.
A developer? Connect the same agent to your own app — the Developer page.
The conversation doesn't reset. A customer who wrote on WhatsApp in the morning and calls at noon continues with the same context; your team sees the whole history on one card.
Each channel connects from the panel with a step-by-step wizard. In your setup week we switch them on together.
One inbox: every channel on the same screen, conversations unified on the customer card.
Yes — channels toggle individually; turning one off stops the line but never deletes data.
multilingual
The same agent, the same sentence — in more than 90 languages, right-to-left scripts included. In the panel you follow every conversation in your own language.
Yarın 13:30 uygun — randevunuzu oluşturdum.
Tomorrow at 1:30 pm works — your appointment is booked.
Morgen um 13:30 passt — Ihr Termin ist angelegt.
Demain à 13 h 30, c'est noté — votre rendez-vous est créé.
غدًا الساعة 13:30 مناسب — تم إنشاء موعدك.
We handle the setup in your first week; your channels open with one mind, not one by one.