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All integrations

Messaging channel

istGalaxy + WhatsApp

Connect istGalaxy to WhatsApp Business; when customers message on WhatsApp, the AI agent replies with cited answers and hands off to an operator when needed.

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Setup steps

Choose WhatsApp from Messaging Channels.
Connect your Meta Business account and verify your number.
Build your knowledge base; the agent answers only from it.
Monitor conversations in the inbox and take over when needed.

Our team does the setup with you in your first week.

Use cases

24/7 first response and automatic handling of order/delivery questions.

Win-back with cart recovery and proactive messages.

Frequently asked questions

What do I need to connect WhatsApp?

A Meta Business account and a verified WhatsApp Business number. Setup is done from the inbox settings.

Ready to start with WhatsApp?

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