Clinics & Healthcare
Catch the appointments you miss on the phone: the assistant finds a slot, books it and reminds both the patient and the staff member.
Incoming call · Sarah K.
Sample conversation
I'd like a teeth-cleaning appointment for tomorrow.
Of course — 1:30pm tomorrow is free. I've booked it; your confirmation message is on its way.
Thank you very much.
Appointment on the calendar ✓ · Confirmation sent ✓
After-hours appointment requests going unanswered.
No-shows and empty slots.
Repetitive questions about pricing, preparation and directions.
istGalaxy answers from the knowledge you approve, lists open slots, books the appointment itself and sends reminders automatically. The clinic pack ships with a sector pipeline, field pack and a 'call back the no-show' automation in one step.
Slot listing + booking (built-in calendar)
Automatic reminders for the patient and the staff member
Clinic pipeline + sector field pack (ready-made CRM)
An agent tone that never gives medical judgements and defers to specialists
No. The clinic setup runs on appointment and contact data; it does not require you to store special-category health data.
No; it never gives medical judgements — it informs and routes to a specialist.